French platform and operations support now available!
We are very excited to announce that netParcel now supports French speaking merchants through our translated platform and new operations customer support team member. Any questions can now be addressed via email and phone support in French and all merchant emails are also provided in french along with a new bilingual shipping confirmation email.
All Canadian merchants are now supported in both official languages just in time for Christmas!
To select the platform in French please see below:
- Click the welcome button in the top right section of the app
- Click “Settings”
- Navigate to “Language / Langue” and select English or Francais.
- Click “Save Settings”
- You’re done!