If your business ships FDA-regulated products into the United States, we want to ensure you’re aware of a recent update that may affect your operations.
Effective September 25, 2025, Purolator and UPS have announced that they will temporarily stop accepting shipments of FDA-regulated items destined for the U.S.. This pause is due to increased scrutiny and significant delays at U.S. Customs. If attempted, these shipments will be returned to the shipper — at the shipper’s expense.
What Products Are Affected?
This pause applies to a wide range of FDA-regulated goods, including:
- – Food products, beverages, and dietary supplements
- – Vitamins, minerals, and herbal products
- – Household items used in food preparation
- – Drugs and biologics (including vaccines, prescriptions, and OTC medications)
- – Medical devices (from thermometers to advanced equipment)
- – Radiation-emitting devices (X-ray machines, microwaves, monitors, TVs)
- – Laser products and security screening systems
We’re Here to Help
We understand how disruptive these changes may feel — especially during already uncertain times for cross-border trade. Our team is actively monitoring updates from our carrier partners and U.S. Customs, and we’ll continue to keep you informed.
If you have questions about your shipments or need guidance on alternatives, please don’t hesitate to reach out to our support team (support@netparcel.com or 1-855-891-4521)
Thank you,
The netParcel Team
